Privacy Policy | Food Delivery

Wanzy App Privacy Policy

Introduction

Wanzy App is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our services.


1. Information We Collect

We may collect the following types of information:

Personally Identifiable Information (PII):

Contact Information: First name, last name, phone number, email address, and street address.
Account Information: Details provided during account registration, such as usernames and passwords.
Location Data: GPS location when using location-based services.
Order Information: Past orders, preferences, reviews, and customer inquiries.
Health Data (if applicable): Medical prescriptions and health insurance information, collected strictly in accordance with applicable regulations.

Non-Personally Identifiable Information (Non-PII):

Technical Data: Device type, operating system, browser type, screen resolution, and IP address.
Demographic Data: Location, gender, and age.
Website Analytics: Navigational data and clickstream data collected via cookies and similar technologies.

2. How We Use Your Information

Wanzy App uses collected information to:

Create and manage user accounts.
Facilitate order processing and delivery.
Improve our services through data analysis and user feedback.
Communicate with you about promotions, updates, and customer support.
Ensure compliance with legal and regulatory obligations.

Health Data Usage:

Transmitted to third-party pharmacies securely for processing prescription orders.
Not stored by Wanzy App.

3. Sharing Your Information

Wanzy App may share your information with:

Third-Party Vendors: For payment processing, data analysis, customer service, and delivery logistics.
Service Providers: Such as restaurants, pharmacies, or other entities necessary to fulfill your orders.
Legal Authorities: In response to lawful requests or to protect our legal rights.

Wanzy App does not sell your PII to third parties.


4. Cookies and Tracking Technologies

We use cookies to:

Enhance your browsing experience by remembering your preferences.
Collect Non-PII for analytics and tailored marketing.

You can manage your cookie preferences via your browser settings. Disabling cookies may impact some functionalities of the app.


5. Security of Your Information

We implement robust security measures, including:

Encryption (e.g., SSL) for sensitive data.
Restricted access to personal information.
Regular reviews of our data protection practices.

However, no data transmission over the Internet or storage system can be guaranteed to be 100% secure.


6. Your Rights

You have the right to:

Access, update, or delete your PII by logging into your account.
Opt-out of marketing communications.
Delete your account, provided there are no pending transactions or obligations.

To exercise these rights, please contact Wanzy App customer support.


7. Retention of Data

We retain your information only as long as necessary for:

Providing services.
Legal and regulatory compliance.
Protecting our legitimate business interests.

8. Third-Party Links

Our app may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review their policies before providing any personal information.


9. Updates to This Privacy Policy

Wanzy App may update this policy periodically. The updated policy will be available on our app and website with the "Last Updated" date.


10. Contact Us

For questions or concerns about this Privacy Policy, contact us at:support@wanzyapp.com